Booking Enquiries
Our Rates
All offers of areas available are subject to change due to us not holding pitches until a confirmation of booking has been sent out to you with payment details attached. The booking will then be held until the stated payment deadline. Payments need to be made promptly please to secure your booking.
Please note we have a minimum 2-night booking policy at weekends and 3-nights on bank holiday weekends.
All pitches will include:
- - A pitching area spaced apart from others in your preferred site
- - Use of all facilities listed in each area
- - A firepit
- - Some complimentary logs
- - Vehicle parking
On all pitches, we have a minimum spend of £30/tent or campervan/night, which is included in the following rates:
Please note that these prices are for the 2024 season.
- £12/person (aged 16+) /night
- £8/child (aged 3-15) /night
- Free of charge:
- Children aged 2 and under
- Pets
- Pup tents that come with a family tent
- Communal gazebo in a group booking
For Example
- A family of 2 adults and 2 children will cost a total of (£12 x 2 & £8 x 2) £40/night.
- A tent of “2 adults” or “1 adult & up to 2 children” will cost £30/night as they will be charged the minimum spend.
- If you have a single occupant tent within a large group booking then we may be able to reduce the minimum spend of the single occupant if agreed at booking.
Please note: When booking one of our fields for exclusive hire, we have a minimum spend per night.
For further details on our exclusive hire, please give us a call or an email to request further details.
Over the years we have established quite a reputation for whole site bookings with many groups booking year after year. Whether it be for a family celebration, a reunion with friends, a meet-up for school families, a venue for a course or retreat, or a base camp for walking and cycling groups, enjoying the privacy and exclusive use of the entire site really adds a unique atmosphere to your event.
Our fields are an ideal place for quiet camping and enjoyment of the countryside for all ages. Therefore, we ask camping guests to ‘leave no trace’ and to be especially conscious of noise that could disturb the peace and tranquillity of fellow campers or the amazing wildlife found in the fields.
We ask that all noise levels be very low from 10pm to 8am.
Payment and Refund Information
PAYMENT DETAILS:
BACS payments for bookings are accepted from the time your confirmation email is received and will secure your booking.
In your confirmation email there will be a payment details section which confirms how much is owed and will provide you with a booking reference code to use in the payment reference box when paying online. Please ensure you use this booking reference when making payment otherwise we cannot allocate your payment to your booking.
Example of what your booking reference may look like in your confirmation:
“YOUR LEAD BOOKING NAME + DATE YOU ARE STAYING”
Mr and Mrs Smith were arriving on 17th May so the booking reference they would be allocated would look something like this: “SMITH 175”- This is the reference they would input when making a BACS payment online.
OUR BACS DETAILS FOR ONLINE BACS PAYMENT:
HSBC Account Name: THE CONNELL PARTNERSHIP
Sort Code: 40-32-19
Account Number: 21538551
If you are a last-minute booking on the day and we have availability, then we will accept cash on site as payment for your booking. We have no card facilities on site.
REFUND POLICY:
If you have booked and paid for a pitch, a refund shall be made to you if you cancel up to 14 days prior to your arrival date.
No refunds will be due after this time.
Please note All refund transactions carry a 10% administration fee which will be deducted from your total refund payment.
Please note that deposits paid for exclusive field hire are non refundable.
COVID (Coronavirus) Policy for Chiltern Retreat Rural Camping
We are very pleased to be able to provide you with an option to enjoy some fresh air in the great outdoors and a place for relaxation and fun at such an unprecedented time. We are closely monitoring the daily changing Government guidelines and following their instructions and feel the measures we are putting in place should enable your camping trip to be as safe as possible.
We want to keep you informed of the steps we are taking and what we are asking our customers to consider when they visit us, following the outbreak of COVID (Coronavirus). It is essential that all those coming to camp on our site have read and understand this policy.
The safety and well-being of both our customers and our team is our number one priority so if you need anything clarifying please ask.
Based on the latest Public Health England guidelines we have put enhanced health and hygiene measures in place to help ensure our customers have a safe and enjoyable visit whilst our team’s safety is also cared for. These measures include:
- Ensuring all Chiltern Retreat team members wash their hands at regular intervals when on site.
- All group bookings must meet the current government guidelines on the number of people within it and whom it should include. Please see the link below for up-to-date guidelines: https://www.gov.uk/coronavirus
- Frequent sanitising and disinfecting of all items you may have regular contact with in our facilities including toilets, sinks, showers, door handles, taps and other communal facilities surfaces. In the event the guidance changes on shared facilities we may need to impose restrictions on usage at peak times to help maintain social distancing – we apologise if further restrictions do need to be imposed during your stay but we have to ensure safety comes first but will try and keep any waiting times/inconveniences to a minimum.
- We shall ensure everyone upon check-in is aware of any social distancing rules and position ample signs around communal areas to ensure everyone is aware of possible restrictions. All pitching areas are spaced apart, so social distancing between other bookings can be maintained.
- Keeping a close eye on all our team members to ensure they are fit and healthy and taking appropriate action if they show symptoms, in line with Government guidelines, when required to do so.
- In return, we kindly ask all our customers:
- If you have tested positive for Covid, we politely ask that you cancel your booking in order to ensure the well being of our guests & staff.
- If you do need to cough or sneeze, ALWAYS use a tissue where possible or into your elbow if you haven’t got a tissue to hand. Discard the tissue safely and wash your hands thoroughly for a minimum of 20 seconds.
- Understand that we will always extend a warm welcome, but for the time being this welcome won’t be accompanied by a handshake or any other physical contact, we will be keeping our distance for your safety and our team.
- We ask that you bring your own hand sanitisers and products to maintain your own hygiene levels.
- Wash and sanitise yours and your children’s hands thoroughly for a minimum of 20 seconds, and as often as possible.
- Do not remove any of Chiltern retreat’s portable hand gels, tissue boxes, loo roll, soap, or other toiletry/hygiene products from the facilities block that we have provided for all customers use – these are provided so EVERYONE can maintain good hygiene whilst in communal areas. Anyone caught taking any of these items away from the facilities block for their own personal use will be asked to leave the site with no refund issued as they are posing a serious risk to themselves and others by preventing others from being able to maintain good hygiene standards.
This is not an easy time for anyone, and we will continue to respond to the Government guidelines and take the required action and keep you updated if anything changes.
In the event of us needing to restrict or change what facilities are usually on offer we shall endeavour to let you know as soon as possible; We ask for your patience and understanding if things are different to when you originally booked, as safety is now our priority and we may have to restrict access to certain facilities in order to help maintain social distancing.
If there is anything else you would like us to clarify then please just ask one of our team. We will always aim to accommodate requests where we can and warmly welcome feedback to help us improve.
Thank you for your on-going custom and we look forward to welcoming you to Chiltern Retreat :
PAYMENT DETAILS:
BACS payments for bookings are accepted from the time your confirmation email is received and will secure your booking.
In your confirmation email there will be a payment details section which confirms how much is owed and will provide you with a booking reference code to use in the payment reference box when paying online. Please ensure you use this booking reference when making payment otherwise we cannot allocate your payment to your booking.
Example of what your booking reference may look like in your confirmation:
“YOUR LEAD BOOKING NAME + DATE YOU ARE STAYING”
Mr and Mrs Smith were arriving on 17th May so the booking reference they would be allocated would look something like this: “SMITH 175”- This is the reference they would input when making a BACS payment online.
OUR BACS DETAILS FOR ONLINE BACS PAYMENT:
HSBC Account Name: THE CONNELL PARTNERSHIP
Sort Code: 40-32-19
Account Number: 21538551
If you are a last-minute booking on the day and we have availability, then we will accept cash on site as payment for your booking. We have no card facilities on site.
REFUND POLICY:
If you have booked and paid for a pitch, a refund shall be made to you if you cancel up to 14 days prior to your arrival date.
No refunds will be due after this time.
Please note All refund transactions carry a 10% administration fee which will be deducted from your total refund payment.
Please note that deposits paid for exclusive field hire are non refundable.
Enter content here. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
PLEASE NOTE:
We are a working farm so are not in the office everyday. Please expect a couple of days delay before a response is received to your enquiry – thanks for your patience