All offers of areas available are subject to change before a confirmed booking is made. This is due to us not holding pitches until a confirmation of booking has been sent out to you with payment details attached.
Please note we have a minimum 2-night booking policy at weekends and 3-nights on bank holiday weekends.
All pitches will include:
On all pitches we have a minimum charge of £30/tent or campervan/night, which is included within the following rates:
A family of 2 adults and 2 children will cost a total of (£12 x 2 & £8 x 2) £40/night.
A tent of “2 adults” or “1 adult & up to 2 children” will cost £30/night as they will be charged at the minimum tent rate.
If you have a single occupant tent within a large group booking then we can reduce the minimum tent charge to £15/night for that person if agreed at booking.
Please note: If you are booking an exclusive field hire then the minimum overall spend must be met each night as stated in your confirmation of booking email. If the numbers in your group equate to a lesser amount the remaining balance to reach the minimum spend amount will still be due. For example if your group total came to £750.00 a night for exclusive use of Lower Court Farm you would owe the remaining £50.00 outstanding to make up the minimum rate for each night you are with us.
Payment and Refund Information
BACS payments for bookings are accepted from the time your confirmation email is received and will secure your booking.
In your confirmation email there will be a payment details section which confirms how much is owed and will provide you with a booking reference code to use in the payment reference box when paying online. Please ensure you use this booking reference when making payment otherwise we cannot allocate your payment to your booking.
Example of what you booking reference may look like in your confirmation:
“YOUR LEAD BOOKING NAME + DATE YOU ARE STAYING”
Mr and Mrs Smith were arriving on 17th May so the booking reference they would be allocated would look something like this: “SMITH 175”- This is the reference they would input when making a BACS payment online.
OUR BACS DETAILS FOR ONLINE BACS PAYMENT:
HSBC Account Name: THE CONNELL PARTNERSHIP
Sort Code: 40-32-19
Account Number: 21538551
If you have booked and paid for a pitch, a refund shall be made to you if you cancel up to 14 days prior to your arrival date.
Please note All refund transactions carry a 10% administration fee which will be deducted from your total refund payment.
If you need to cancel your booking less than 14 days before your arrival date, due to Covid, then we may consider allowing your booking to be moved to a mutually suitable date as no refund will be given at this short notice. In these circumstances your re-booking date will need to fall within the current camping season as no payments can be carried forward into the following year.
Please note that deposits paid for exclusive field hire are non refundable.